Privacy Policy
1. Who we are
This Privacy Policy explains how NY Digital Accessibility Compliance Group ("NY Digital Accessibility," "we," "us," or "our"), collects, uses, and protects information in connection with this website and our intake process. It applies to information collected through this website; it does not cover information collected offline, under a signed services agreement, or by third-party websites we do not control.
2. Information submitted through forms
When you submit the "Request an Accessibility Review" form, we collect what you provide: name, work email, optional telephone number, organization name and role, website URLs and additional digital properties submitted for assessment, optional counsel-representation information and counsel contact details you volunteer, preferred service and objective, timeline, description, preferred contact method, and your policy consent. The form also records a Terms version, Privacy Policy version, form version, and a client-side submission timestamp.
Do not submit passwords, private source code, confidential legal communications, settlement materials, medical information, or other sensitive information through the public intake form. If an engagement requires exchanging confidential material, we will arrange an appropriate channel.
3. Technical and usage data
This site loads no analytics scripts and sets no nonessential cookies. Our hosting provider (Netlify) may log standard technical data — such as IP address, browser type, and requested pages — as part of operating the service and processing form submissions. We do not falsely claim to capture data we do not capture: the intake form itself records only the fields described above.
4. How information is used
- To review your request and respond with a scoped proposal and service communications
- To perform, document, and administer engagements you enter into
- To create and maintain verification records (see Section 6)
- To operate, secure, and improve this website
- To comply with legal obligations
5. Vendors and service providers
We use service providers to operate this website and our business — including Netlify (hosting and form processing) and email providers. These vendors process information on our behalf and are not authorized to use it for their own marketing. We do not sell personal information, and we do not share personal information with third parties for their own advertising purposes.
6. Verification records: public vs. private
Public verification records contain business-level information about an engagement: organization name, assessed domain, verification ID, status, dates, defined public scope, methodology, milestone summaries, known public limitations, and status history. They never contain source code, credentials, private issue details, confidential legal materials, personally identifying complainant data, private communications, or settlement information. Detailed reports are confidential and are shared only with the client and parties the client authorizes, subject to the engagement terms.
7. Data retention
We retain intake submissions and engagement documentation for as long as needed to evaluate requests, perform engagements, maintain accurate verification records, and meet legal and professional obligations. If your intake request does not lead to an engagement, we retain the submission for up to 24 months; engagement records are retained for the duration of the engagement and a reasonable period afterward to keep verification records accurate and meet legal obligations.
8. Security
We use reasonable administrative and technical safeguards appropriate to the information we hold. No method of transmission or storage is completely secure, and we do not promise absolute security.
9. Your choices
You may request access to, correction of, or deletion of your submitted information by emailing remediation@nydigitalaccessibility.com. We will respond as required by applicable law. Note that verification records must remain accurate; deletion requests cannot be used to alter a record's documented history.
10. State privacy rights
Depending on your state of residence, you may have rights under state privacy laws, including rights to know, correct, delete, or opt out of certain processing. Whether a particular statute applies to us depends on factors such as revenue, data volume, and the business-to-business nature of the information we collect.
11. Children's privacy
This website is a business-to-business service and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will delete it.
12. International visitors
This website is operated from the United States and intended for U.S. organizations. If you access it from elsewhere, you understand that your information is processed in the United States.
13. Changes to this Policy
We may update this Privacy Policy from time to time. The effective date above shows the most recent revision. Material changes will be reflected on this page.
14. Contact
NY Digital Accessibility Compliance Group
Email: remediation@nydigitalaccessibility.com